Privacy Policy

1. Introduction

TechZenith ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us through our website forms
• Request information about our services
• Communicate with our sales team
• Engage our lead generation services

This may include your name, email address, phone number, company information, and business requirements.

2.2 Lead Data Collection

As part of our lead generation services, we collect business contact information from publicly available sources, including:

• Professional networking platforms
• Company websites and directories
• Public business registrations
• Industry publications and databases
• Social media profiles (public information only)

2.3 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns
• Referral sources

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our lead generation services
• Responding to your inquiries and service requests
• Qualifying and delivering targeted business leads
• Analyzing and enhancing our service effectiveness
• Communicating about our services and updates
• Ensuring compliance with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

4.1 Service Delivery

We share qualified lead information with our clients as part of our core service offering. This is limited to the specific leads that match client criteria and requirements.

4.2 Service Providers

We may share information with trusted third-party service providers who assist in:

• Data processing and analysis
• Technology infrastructure and hosting
• Customer support services
• Payment processing

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Secure data storage and backup systems

6. Data Retention

We retain information for as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and operations

Lead data is typically retained for up to 2 years unless longer retention is required by law or legitimate business needs.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact: